Privacy Policy

1. Introduction

taya05 ("taya05," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access and use the taya05 online gaming platform at taya05.app (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Privacy Policy applies to all services offered by taya05, including account registration, gameplay, financial transactions, customer support interactions, promotional communications, and any other activity conducted through the Platform. It should be read alongside our Terms & Conditions, which govern your use of the Platform.

taya05 operates in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

2. Data We Collect

taya05 collects personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of personal data we collect include:

taya05 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or regulatory compliance obligations (e.g., responsible gaming assessments).

3. How We Collect Data

taya05 collects your personal data through the following channels:

• Direct Interactions: Data you provide when registering an account, completing identity verification (KYC), making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your device information, IP address, and browsing behavior on the Platform.
• Third-Party Sources: Data received from identity verification service providers, payment processors (such as GCash and bank partners), fraud detection services, and regulatory authorities where required by law.
• Gameplay Activity: Data generated through your use of taya05 games, including bet history, game preferences, win/loss records, and session data, which is automatically recorded by our gaming systems.

4. Purpose of Processing

taya05 processes your personal data for the following specific purposes:

• Account Management: To create, maintain, and manage your taya05 player account, including authentication and access control.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with PAGCOR regulations and anti-money laundering (AML) requirements.
• Payment Processing: To process deposits, withdrawals, and other financial transactions in Philippine Peso via GCash, PayMaya, bank transfer, and debit card.
• Game Provision: To deliver, operate, and improve the games and services available on the taya05 Platform.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct.
• Regulatory Compliance: To fulfill our legal obligations under Philippine law, including reporting requirements to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gameplay patterns and identify potential problem gambling behavior, and to administer self-exclusion and deposit limit tools.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates, where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the taya05 Platform.

5. Legal Basis for Processing

taya05 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and NPC data privacy rules.
• Legitimate Interests: Processing necessary for taya05's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as for marketing communications and optional data processing activities. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing

taya05 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Payment Processors: GCash, PayMaya/Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) receive the financial data necessary to process your transactions.
• Identity Verification Providers: Third-party KYC service providers who assist in verifying your identity and age in compliance with regulatory requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or court order.
• Fraud & Security Partners: Service providers who assist taya05 in detecting and preventing fraud, cheating, and other prohibited conduct on the Platform.
• Technology Service Providers: Cloud hosting, data analytics, and customer support platform providers who process data on our behalf under strict data processing agreements that prohibit independent use of your data.
• Business Transfers: In the event of a merger, acquisition, or sale of taya05's business assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

7. Data Retention

taya05 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, as required by Philippine AML regulations.
• KYC / Identity Verification Documents: Retained for a minimum of 5 years following account closure or the completion of the relevant transaction.
• Customer Support Records: Retained for 3 years from the date of the interaction, or longer if related to an ongoing dispute or investigation.
• Marketing Preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.
• Technical & Usage Logs: Retained for up to 12 months for security and performance monitoring purposes.

Upon expiry of the applicable retention period, taya05 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Data Security

taya05 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and the taya05 Platform is protected using 256-bit SSL/TLS encryption. Sensitive data at rest is encrypted using industry-standard algorithms.
• Access Controls: Access to personal data is restricted to authorized taya05 personnel on a strict need-to-know basis. All staff with data access undergo regular privacy and security training.
• Firewalls & Intrusion Detection: taya05 employs enterprise-grade firewalls, intrusion detection systems, and continuous security monitoring to protect Platform infrastructure.
• Penetration Testing: Regular third-party security audits and penetration tests are conducted to identify and remediate vulnerabilities.
• Incident Response: taya05 maintains a data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission within the timeframes required by RA 10173.

While taya05 takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying taya05 immediately of any suspected unauthorized access.

9. Cookies & Tracking Technologies

taya05 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function, including session management, authentication, and security features. These cannot be disabled.
• Performance Cookies: Used to collect anonymized data about how players use the Platform, helping us identify and fix performance issues and improve user experience.
• Functional Cookies: Used to remember your preferences, such as language settings and game display options, to personalize your experience.
• Analytics Cookies: Used to analyze aggregate usage patterns on the Platform. Data collected is anonymized and used solely for internal reporting purposes.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the taya05 Platform. taya05 does not use third-party advertising cookies or share cookie data with external advertisers.

10. Your Rights

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by taya05:

• Right to Be Informed: The right to know what personal data taya05 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data taya05 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your taya05 account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact taya05's Data Protection Officer at the contact details provided in Section 14 of this Policy. taya05 will respond to all verified requests within 30 days.

11. Minors & Age Verification

The taya05 Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. taya05 does not knowingly collect personal data from individuals under the age of 21.

taya05 employs mandatory age verification procedures during account registration and may conduct additional verification checks at any time. If taya05 discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all data will be deleted, and any funds will be handled in accordance with applicable law.

12. International Data Transfers

taya05 primarily stores and processes your personal data within the Philippines. In limited circumstances, data may be transferred to or processed by service providers located outside the Philippines (for example, cloud infrastructure providers or game software licensors).

Where such transfers occur, taya05 ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. taya05 will not transfer your data to jurisdictions that do not provide adequate data protection without your explicit consent or a lawful basis for the transfer.

13. Policy Amendments

taya05 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, taya05 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the taya05 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact taya05's Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the Platform's live chat widget.
• Response Time: taya05 aims to acknowledge all privacy-related requests within 5 business days and resolve them within 30 days.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.